Shipping Info
At CozyLites, we strive to ensure a smooth and timely delivery of your eco soy wax candles and melts. Please read our shipping policy to understand the details and options available for shipping your orders.
Processing Time:
- After receiving your order, we carefully prepare and package your items. Our processing time typically takes 1-3 business days. Please note that this does not include weekends or holidays.
Shipping Methods and Delivery:
- We offer shipping through trusted and reliable carriers to ensure your order reaches you in the best possible condition.
- You can choose from various shipping options available during the checkout process, including standard shipping and expedited shipping (if applicable).
- Delivery times may vary depending on your location and the shipping method selected. Estimated delivery times will be provided during the checkout process.
Shipping Costs:
- Shipping costs are calculated based on the total weight of your order, the destination address, and the chosen shipping method. The shipping charges will be displayed at checkout before you finalize your purchase.
Address Accuracy:
- It is essential to provide accurate and complete shipping information to ensure a successful delivery. Please double-check your shipping address during checkout. Inaccurate or incomplete addresses may result in delayed or undelivered shipments. Any additional shipping fees incurred due to address errors or changes will be the responsibility of the customer.
If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team. We are here to assist you and provide the best possible shopping experience.